Website Live Chat
Capture visitor questions and customer enquiries without taking users away from the website.
Project Showcase · SaaS & Business Automation
CHATZO
Live Chat, CRM & AI Lead Hunter
One smart workspace for customer conversations, lead management, support operations and human-approved AI prospecting.
01 · Project Overview
Engage inbound. Hunt outbound.
Chatzo is a web-based SaaS application designed to help businesses capture enquiries, manage customer conversations and discover new sales opportunities.
CodeMitro developed a centralized workspace connecting website live chat, WhatsApp communication, CRM, tickets, analytics and controlled AI-assisted prospecting.
02 · Client Requirements
Bring customer engagement and sales prospecting together.
The client needed one organized platform for incoming enquiries, ongoing customer communication, lead records and outbound opportunity research.
WhatsApp Communication
Support a familiar customer channel within a more organized engagement workflow.
Centralized CRM
Keep lead records, conversations and sales opportunities visible in one workspace.
AI-Assisted Prospecting
Import company lists and help teams evaluate potential outbound opportunities.
Human Approval
Keep outbound outreach under team control before any approved prospecting action.
Simple Website Integration
Provide an embeddable chat widget that businesses can add to their websites.
03 · Our Solution
A unified SaaS workspace for engagement, support and growth.
We structured Chatzo around the daily activities of customer-facing teams: capturing conversations, organizing leads, handling support requests and reviewing potential prospects.
AI assistance supports opportunity evaluation, while human approval remains part of the outbound workflow described by the client.
Three connected workflows
Engage
Capture visitors through live chat and supported communication channels.
Organize
Connect conversations with CRM leads, tickets and team activity.
Discover
Evaluate potential outbound opportunities with AI assistance.
04 · Key Features
Customer communication and lead management in one place.
Chatzo combines inbound engagement, structured support and outbound prospecting modules within a modern business workspace.
Live Chat
Website visitor communication, enquiry capture and active conversation handling.
WhatsApp Integration
Customer communication coordinated with lead and conversation workflows.
CRM & Lead Management
Lead records, customer context, activity visibility and opportunity organization.
AI Lead Hunter
Company-list imports, AI-assisted scoring and prospect prioritization.
Conversations
A centralized list and customer-specific view for active communications.
Support Tickets
Open-ticket visibility, status monitoring and structured service workflows.
Analytics Dashboard
At-a-glance indicators for new leads, live chats, tickets and activity.
Embeddable Widget
A lightweight website chat experience connected to the Chatzo workspace.
05 · Business Benefits
Clearer conversations, better lead visibility and controlled outreach.
The platform helps teams reduce fragmented customer information and focus attention on the conversations and opportunities that matter.
Better Engagement
Teams can respond to prospective customers while they are actively exploring a website.
Organized Leads
CRM workflows reduce dependence on disconnected messages and spreadsheets.
Smarter Prospecting
AI assistance helps teams prioritize opportunities while people retain approval control.
Operational Visibility
A centralized dashboard keeps conversations, tickets and leads easier to monitor.
06 · Client Testimonial
Our experience with CodeMitro.
“CodeMitro developed Chatzo for our business, and we are very happy with the result. The platform is well-designed, stable and easy to use. Their team understood our requirements clearly, delivered on time and provided great support throughout the project.”
Amit SinghBusiness Owner & Client
07 · Platform Modules & Project Screenshots
The connected modules behind Chatzo.
The supplied brief confirms the customer engagement and lead-management modules below. Technical architecture details can be added when corresponding implementation documentation is available.
Customer Engagement
Live chat, WhatsApp communication and website enquiry capture.
CRM Workspace
Lead records, sales opportunities and team-based lead handling.
AI Lead Hunter
Company imports, opportunity evaluation and human-reviewed outreach.
Support Operations
Ticket organization and customer-service status monitoring.
Analytics Dashboard
Summary metrics for leads, chats, tickets and platform activity.
Website Widget
An embeddable communication interface connected to the central workspace.
Explore the Live Project
Visit Live Website ↗Visit Chatzo.
Explore the live SaaS product, customer-engagement features and available platform information.
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